Returns & Exchanges
We want you to love your DIY gel manicure; if you are not completely satisfied, you can return your unopened and unused products within 14 days of delivery. Please ensure all items remain in their original packaging to be eligible for a full refund.
Initiate Your Return
Contact our customer support team at [email protected] with your order number and the reason for your return to receive a return authorization.
Prepare Your Package
Securely pack your unused items in their original boxes, ensuring the kit components and polishes are protected to prevent damage during transit.
Ship It Back
Affix the provided return label or use a tracked shipping service of your choice to send the parcel to our European fulfillment center.
Receive Your Refund
Once our warehouse inspects the returned beauty products, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing